When i received the dress, i am amazed. It is so beautiful. But we noticed that the colour we chose is as picture but actually it is a little lighter. So we contacted to customer service and they said sorry for that. She explained me that the colour as picture our manufacturer couldn't find it and they made it according to colour in colour chart. And they compensated me some money. Although i was a little angry, we accepted it considering that we like the dress and the lighter colour is more beautiful. Anyway dress is wonderful.