Manfred M.

I just recently tried to purchase a scooter and never got confirmation from the company for my purchase and got worried and looked for the company reviews which I then got worried as they were all bad. I then emailed the company to say I didn't get confirmation email of purchase or tracking number and I wanted to cancel the order and get my money back. They replied and said they never received the order and said to send proof thinking I hadn't screenshoted my purchase. I sent them and demanded my refund which they come up with another story saying they sent me n95 masks which they wanted to charge me for which I didn't even order in the first place as they were giving them out free with the Scotter. They refuse to send me my money until I refuse the package of masks which I don't need and didn't order to be sent back to them when the post deliver it to me. They are a Scam company is from China not in the UK. You can't get in contact with nobody on the phone as the numbers you are given are invalid. They take time to reply just prolonging the days that you will have from purchase. Stay away by all cots it's a scam