Manmohan S.

I had booked a resort vide reservation # HTLAHCA5K4 and after visiting, I found it to be too difficult to stay there. I contacted Goibibo support Chat since they do not have any support email or contact number! I informed the Chat Agent Suman that my wife had Knee Implants recently and it was not possible for her to use this resort since there were too steep slopes and one could never walk freely even to your room! Since I never wanted such torture for my wife, I requested for Cancellation. The agent took 30 minutes to respond back that the booking Cannot be Cancelled being non-refundable.
Then I got a call from a makemytrip number about my issue. My son took the call and explained the whole issue in details. He also informed the caller that he had just booked 2 rooms on their site at Wood Creek Resort with reservation # HTLJFCKD5R. The caller also confirmed this booking and told my son that they will work on our issue. After that they Closed the issue with the remarks that the since the issue is resolved to your satisfaction, so it is being closed!
It is so weird to note that they do NOT have any eMAIL id FOR CUSTOMER CARE! They have trained their agents to take as much time possible to delay responding the chat and refuse everyone rudely. Beware of this fraudster co. As No one will ever listen you and resolve your issues!

Cancellations. Theyhttps://www.flightsticketgo.com/info/refund-policy.

BIGGEST SCAMMERS on Earth! I booked 4 tickets from Phuket to Bangkok on Jan 8,2018 and paid $290. I got a second invoice asking for the balance '45 %' amount! I immediately sent a CANCELLATION request within 4 minutes of my 'bookings' ( Flights Ticket Go #*******) and got a 'copy' & 'paste' generic
Reply that my refund will be processed in 60-70 days after deduction of $200 to 250! I wrote them that as per their refund policy: https://www.flightsticketgo.com/info/refund-policy, cancellations done within 15 minutes will be processed for full refund as they do not charge any processing fee for
Cancellations. They have also mentioned that if you do not wish to make the second payment and wish to Cancel your bookings, they will refund your full amount!

I told them that I will report their scamming to Law Enforcement Agencies and will post my experience online. I was asked to not threaten them.

Since, we have returned from our trip (booked directly with Airline), I will not stop exposing them until I get back my each penny from them! What is more alarming on their site is that their payment accepting method is NOT ENCRYPTED one! They even tried to take out another PAYMENT from my Card since they get to
Have your full card details! My bank alerted me and I was saved from their attempt to dupe me once more!

I am reporting their conduct to IC3, a complaint referral Forum of FBI and other law enforcing agencies. I CAUTION all to NOT to fall in their trap and to book your trips from trusted players on the net only. And all of you, who have been scammed by them not to sit and forget their money BUT to report to all relevant law agencies so that these scammers do not fleece innocent travellers anymore!