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Mara E.

Contributor Level

Total Points
81

1 Review by Mara

  • WebHostFace

1/14/23

I have hosted my website for 5 years with WebHostFace. While they have a customer service chat which is usually pretty fast replies, I received an invoice for $125/yr (which seems very high) to host my website I designed, on Thanksgiving Day too. I was given one more email to pay it but never a final termination warning, that all my data would be LOST right over Xmas holiday. So, one overdue email total, and nothing about WE WILL DELETE YOUR DATA IN A DAY or a week, nothing. No call to check or anything. So, all the years of my website design with my custom branding and years of posts and original content, gone, and I would have easily coughed up the heavy cash for a year just to save it before I migrate to another hosting provider if I just knew it would be deleted over Xmas. Horrible service to do such a thing.

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