mara n.

This paper treats their customers horribly, with unresponsive and obstructionist messaging. The place is also veritable a symphony of right wing extremist pieces: the opinion section reads like fox. The washington post editorial decisions have a clear and extreme right wing skew - noticeably increasing lately - and i refuse to underwrite it. I will be taking my eyeballs, my business, and my money elsewhere.

Furthermore, their app is buggy and hard to navigate.

4 stars for the items once they finally arrived; they fit and they're pretty nice. 2 stars for the customer experience/support when spark paws failed to meet their advertised delivery time frame. Three stars overall.

I ordered this as a christmas gift. It didn't arrive in time for christmas, despite advertised shipping times. Customer service was somewhere between unresponsive and unhelpful, customer support is basically non existent actually and items drop ship from china.

They are pretty pricey but decent quality: however do not order if you need it for a special event, it probably won't get there in time. Shipping times advertised are just false, and you won't get any support if there's a problem. They won't refund unless you ship the item (at your expense) back to china: my order was right, but if i had had a problem, this company isn't helpful or communicative with their customers. So it's like… ok. Three stars.