Marcos J.

I too have had similarly negative experiences with this company. They are holding up 2 virtual gift cards totaling $110 that I was supposed to recieve as the result of a survey that I partook in. Instead what I have received is a site that will not allow me to get past the contact screen. No matter how many times I have tried I cannot get past the setting up an account screen. Upon reaching up to them, they've responded with there being a problem with my browser, my computer, or clear the history, or use Firefox or Edge. ALL OF WHICH I"VE DONE! Stupid me! I've never had any of these problems redeeming through any other processors. Next, the "Customer Service"/"Contact Us" page says call, chat or email, does anyone see a chat feature on their page? Can anyone find a phone number to contact these people to talk to a live agent? I don't think so! I've searched and come up with nothing! These people are scammers plain and simple.
Below is a copy of the last email that I sent as a reply to my multiple failed attempts to receive the money I've earned:
"My mistake for reaching out to you and actually expecting to get actual help. I just read the multiple reviews regarding your company site and customer service. So far, things don't look very good. The majority of the reviews are quite bad and it appears as though many people are having or have had the same situation happen with your company as I am having. It's okay though. Continue operating your business the way in which you are doing and I will join the list of individuals who will complain to the appropriate authorities, bureaus and survey sites who use your services to see to it that you are very soon put out of business. If you will not conduct your business with integrity, you will soon no longer have a business to operate. Either fix your site and pay these people what we've earned, or step aside and let legitimate businesses operate in this space!"
If enough people continue to experience this out of this company, I expect legal action to follow at some point. These people suck!