Thumbnail of user marcys78

Marcy S.

Contributor Level

Total Points
85

1 Review by Marcy

  • PetFlow

9/22/23

They don't ship when promised. They cancel orders and send them back without your approval.
If you want your pet to starve and want to spend 20 hours totally frustrated with their incompetent customer service and end up with nothing in the end... PetFlow is your company.
My first and last purchase. Never received my pet's food even tho it was promised to me by at least 15 customer reps. What a sh__ sh__.
Back to Chewy!

Products used:
Cat food. never got it

Service
Value
Shipping
Returns
Quality

Marcy hasn’t received any votes.

Marcy hasn’t received any thanks yous.

Marcy doesn’t have any fans yet.

Marcy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user mykailam
4/1/24

Yeah, I understand my mistake in this. I forgot my apartment number in the ordering process, but...

Thumbnail of user robertb9733
3/6/24

I placed an order at PetFlow.com on Tuesday. I got an email on Wednesday explaining they were out...