Says you charged me $82.00 for upgraded seats. Actuality is that is a lie. I was told you charged me $82.00 for the privilege to then go to the airlines and buy my upgrades directly from them. Outrageous misrepresentation. So your quote is really a lie and your representation of facts are a lie and your representative I called supported the lie. After then paying for my upgrades, I would have paid less dealing directly with the airline carrier then my final cost due to your misrepresentations. I will never do business with you again.