Margaret R.

I've always wanted to receive berries and on my birthday when a box arrived I was ecstatic I kept thanking my husband and kids and they kept saying they didn't do it, a friend of mine from Texas sent me berries for my birthday when I opened the box and went to take one out it had barely any chocolate on it and as I lifted it the chocolate dripped off. I called customer service and was told they would love to replace it and they were so sorry so I received it yesterday. All excited I opened them and this time they're all cracked and melted I called again making them aware of this so that maybe they would not deliver when it is hot outside was told they'd like to replace it but not sure even that would be acceptable to me so they asked me to please go online and pick something 1999 okay fine I go online they have nothing for 1999 and then there is what my friend sent me are 2999 the representative asked me to go online pick something and then contact them via email no more calling them which I thought was quite weird but ok according to the representative on the phone my friend spent $19. Everywhere I look it says six berries are 2999 plus shipping well I guess my poor friend doesn't need to know what a crappy Company You Are but then again how many people does she send berries to and no one tells her how horrible they are