I placed an order on 3. 1. 12 for next days delivery costing me an extra £2.95. Today is the 10. 1. 12 and I still have not received my order, although they wasted no time at all in taking my MONEY!
I have sent 4 e mails, submitted customer service tickets and I have phoned and phoned and phoned, but the phone is never, ever answered! Maybe there's a problem with the telephone line? I THINK NOT! Maybe the internet it down and they can't reply to my e mails? I THINK NOT! Maybe after the busy Christmas period, they have decided to chill out in the Carribbean for a few weeks? YES, I THINK SO!
What can do about it? Well I can just continue to try to get in touch using all the previous methods and hope that I either receive my delivery or get a full refund of my money! Whatever happens, this is one Site that I will NEVER use again!
Voijeans... you should be ashamed of yourselves!