I have traveled for so many years on Amtrak. But today I can say in all my 20 years traveling. Amtrak finally gave us the BEST train attendant I ever seen. So friendly, polite, caring, and kept the train clean at all times. His name is Chris Charles. They should have more like him on all trains. From the moment I got on board he capture my attention when I asked help to place the luggage in overhead. They usually give bad attitude but just said "that is what I am here for to help you " big applaud