- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I cancelled my yearly subscription of £35 last september, received no confirmation of this, then woke up and was charged £101. This is theft and i will be taking it further up the company and as a police matter if not sorted. I have tried to contact all customer services but nothing, i have even put a dispute in at the bank. This site i did not use at all, hence me cancelling my subscription, then charged £101 for another year when i only paid £35 originally. This is disgusting
Products used:
non
Maria H.'s review of Backstage earned 9 Very Helpful votes
maria hasn’t received any thanks yous.
maria doesn’t have any fans yet.
maria isn’t following anybody yet.
Empty.
Seem to be TOTALLY biased in favour of their ' talent '... over those who are offering their...
Hi Maria, can you send us a private message with your email address so we can check and see if your email was received? Please note that if you do not receive a confirmation email after you turn off the auto renewal on your subscription, that means your subscription was not successfully cancelled. In the future, please contact us immediately if you do not receive a confirmation email so we can investigate further. As long as you have contacted us within 14 days of the charge, please rest assured that you will receive a full refund.