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They have Bad customer service and it's hard to cancel a subscription. I had issues with my order taking to long and showing up at the wrong address and then my subscription was continued after I cancelled. My first time calling about the wrong address and late order I spoke to a woman and the second time I called about order delivered and charged me after canceling I spoke to a man. Both were not authentic or apologetic. They seemed annoyed and unprofessional.
Tip for consumers:
Call to cancel
Products used:
Fromm dog food
Mariah P.'s review of PetFlow earned 3 Very Helpful votes
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Yeah, I understand my mistake in this. I forgot my apartment number in the ordering process, but...
