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Maria L.

1
Level 1 Contributor

Contributor Level

Total Points
242

3 Reviews by Maria

  • PurpleBricks

1/10/24

Purplebricks is a scam
Purplebricks is a scam. Avoid dealing with them. They are not estate agents in any capacity, they are just a marketing company,they just put your advert in a couple of websites and then, when u don't have any viewings for selling your property, they make fake viewing appointments (that usually are cancelled at last minute or noone comes for a viewing but they in their app they put it down as attented) until the 14 days period passes so u can't ask your money back. I complained many times and vague answers. I ever even got a sales board and when I complained about that too they offered me £75 compensation that was Never paid to me! And then they disappeared and not replying to my emails. Don't waste time and money with scammers like Purplebricks

Tip for consumers:
Avoid them at all costs. Customer services don't bother responding to you

Products used:
Flat sale

Service
Value
Quality
  • Just Eat

10/22/22

I ordered today groceries through just-eat.
On their website it kept saying that the driver is at store waiting to pick up my order. This was for ages!. No map opened to see if the driver was coming to me with my groceries. Over 1 hour passed and i refreshed the just-eat page and it stated DELIVERED although it was not delivered!
I called asda leyton and its automated message told me to seek help through the webste. I called just0eat and again an automated message stated to see help online. I emailed just eat and i got an automated email stating that upon reviewing my account and orders history they cannot issue me a refund! I went to live chat on just-eat and i was told the same automated message. I asked proof of delivery and courier/driver contact details and i was not given any.

In my order the driver has my mobile number AND detailed instructions how to find my flat. So, how incompetent someone must be to not deliver me my groceries?

So, i am in bed after a big surgery, i cant go out to shop, i am diabetic so i need to eat and i dont have my groceries!

Just-eat are thieves!

Service
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  • Wren Kitchens

7/11/22
Verified purchase

AVOID! Appalling service
Appalling service. They are nice to you until they get your money. After that, if you have any issues, they have NO CUSTOMER SERVICES. They never reply to emails. Needless to say they promise you a guaranteed delivery date that YOU will choose, as long as u pay immediately the whole balance. And when you do, they deliver the kitchen whenever they want, in my case 2 days later (that means i had to pay my builder for 2 days to do nothing!) and the delivery guys refused to bring upstairs the worktop cause they cant bend it so to bring it indoors! Next day the new delivery guys had no problem bringing the worktop into my flat. They also decide what time the delivery will be, am or pm. all this caused me lots of issues with my builder and also cost me money! The kitchen I bought came with defects, i was even delivered a used cabinet (someone else had it returned to Wren kitchens after they drilled on it). I sent them photos of water damage in the cabinets, scratches and scuffs, showing one cabinet was a returned item and drilled on it previously, but wren kitchens never replied. When i emailed again after few days, yelling at them, and then called them cause again they didnt reply to my email, they simply said they cannot think of how they can help me! They even took wrong measurements, overselled me mdf pieces/cut offs, and bigger cabinets, one cabinet was 800mm when it wouldnt fit unless it was 400mm! (my builder had to make a new smaller cabinet out of the big one!). Also the cabinets come with NO full instructions(obviously so u are forced to use their own installing guys) and with design defects. They also add items when u buy a kitchen, to your expense, so always read what they send you carefully. Always look at the small print because they will blame YOU for their incompetence and Wren kitchens do NOT offer compensation. They are scamming their clients off their money. Avoid them at all costs. And always use your own installer guy.

Service
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Thumbnail of user waltonw17
walton w. – Wren Kitchens Rep

Hello Maria,

Thank you for leaving us a review.

I'm sorry to hear you feel the service has not lived up to expectations, and it's certainly something we will look into.

We've worked to develop unique manufacturing techniques, including specialist paint finishes, adhesive treatments and assembly processes. For example, our doors are manufactured using Wren's specially engineered 230-meter long production line for a flawless finish.

This gives us the confidence to guarantee our kitchens for up to 25 years.

I have raised these issues with our team and asked them to investigate.

Regards,

Kevin

Maria Has Earned 2 Votes

Maria L.'s review of Wren Kitchens earned a Very Helpful vote

Maria L.'s review of PurpleBricks earned a Very Helpful vote

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