Mariam M.

Worst Company, worst service & Zero customer service.
They mixed my company with another customer of theirs & were billing me 10 times more than my contract term which I refused to pay.
I tried to call several times but have been on wait for 35-45 minutes and then the call just drops, I also called the payment line but did not get to speak to someone to explain the situation.

Today 18/07/2020 I came and see that my phone and broadband is not working. I could not keep the pharmacy open as there was no means of accepting payments as there was no internet or broadband due to your irresponsible act of suspending my account I have made a loss of £3900 from sales excluding prescriptions for not being able to operate my business as due to the pandemic we do not accept cash and its only card payments and also the inconvenience it has caused me, my business and my patients and other healthcare professionals trying to contact us but have been unable I will file a case against your company to recover these losses and will not stay with your company for any longer and will be switching to XLN as soon as possible and no one can stop the transfer.