Maria P.

I contacted Royal Agape Day Spa on 4 separate occasions over 1 weeks time to schedule an appointment for a Lymphatic massage after purchasing from Groupon. No return calls. This is the second time this has happened to me but with a different business. I contacted Groupon and have about 8 emails back and forth with them which has still not resulted in my money back. I provided proof of all my outreaches and no return calls. They continue to encourage me to reach out to the vendor, or they share they are escalating the matter but it seems like they are trying to avoid giving me my money back. I am highly upset and the level of avoidance from Groupon regarding this matter is outrageous. They have now minimized their credibility and will never receive any of my business again. It's really disappointing that I was the customer and ripped off and yet I am being held responsible. There's no way this company should be able to get away with this!

Since moving to FL last month, my experience with Postmates has been terrible. My first mishap was when I was delivered food that smelled like the driver was chain smoking cigarettes in the car. Postmates refunded me. Since then, I continue to have issues and now postmates is refusing to take responsibility because I've requested too many refunds which is nonsense (and maybe they should address this with their employees that keep messing up). My recent experience, I ordered from Wawa and received everything but my $5.00 coffee. When I notified Postmates, they refused to give me a refund because I've received a recent refund in the past (which was valid). I contacted the manager at Wawa, Ashley, and she confirmed my coffee was left there by the driver. I let Postmates know that this again is not my fault and the manager confirmed it was never picked up and THEY STILL REFUSED TO GIVE ME MY MONEY BACK! I'm at a loss for words. How are they allowed to keep my money if I was not given the item I paid for. I will continue to escalate this until I find a resolve. I will also neve use Uber/Postmates again. I'd rather walk then use a service that can just get away with messing up and stealing peoples money.

I have had to escalate issues with old navy dating back to May 2020. My most recent issue was a delayed refund which was resolved (months later but resolved). As of today, I have 2 charges from Old Navy that were already taken out of my account back in May. I have not made any purchases at Old Navy since. The amounts taken out of my account today were for the amounts 57.50 and 23.81. Those exact same charges were also taken out of my account back in May for purchases made. The charges today should have never been taken out of my account as I have not made any purchases. I have already been charged these amounts for the last purchased months ago. I am not in a position to have extra money taken out of my account for no reason and I am extremely upset about this. I hope to have communication from old navy asap to resolve this issue. Their customer service is impossible to get ahold of so I have to resort to leaving reviews as there is no other way to communicate!

Maria Pascucci

I purchased shorts the middle of May 2020. I receive the shorts 2 weeks later and they do not fit. I returned June 1,2020. Old navy received the item. I never hear from them again. I cant get an email response, I've waited on hold for well over an hour and was unable to speak to someone and chat is unavailable. I write a review on the better business bureau stating my issue and that I need assistance with a refund as the card I originally used has been closed due to fraudulent activity and they email me a few days stating they are providing the refund on that same card. Again, I email them as they stated I could do for any further assistance and I get the automated email again stating they cant reply. I've been patient but this is ridiculous. I get Covid has turned businesses upside but for such a large company to have NO available customer service is beyond me. You all were quick to take my money for a purchase though... no delays there. So, now I have to submit a ton of reviews because I have no other options to escalate the issue and am still awaiting my refund 2 months after original purchase. I have been a consistent customer for 20 years and I will NEVER buy from them again. No way to treat your "valued" customer.

Extremely disappointed with my experience and it has only been 24 hours. Now looking at all of the reviews, I really hope I do not regret my decision to book with flyfar. I purchased tickets to Vegas from LAX and it was stated that total with fees would be $122.00. Going on to the next page it jumped to $144.00. I scrolled through the page to determine where the additions were and unchecked areas such as insurance. I was then asked if I wanted to reserve a seat. While I didn't care where I sat, I checked it off and saw the price stayed the same so I proceeded. Once I confirmed payment, my payment jumped back up to $144.00. I was charged $25.00 to reserve a seat, for flyfar to also state that even though I paid this amount, my chosen seat would not be guaranteed (guranteed technically is how they spelled it which should have been a red flag). I called customer support - waited on hold for one hour. When I get on the phone with customer support she stated she would send an email to customer service (I thought that was who I was calling?) and stated I should receive an email within 48 hours. She rushed me off the phone did not seem the least bit concerned - more annoyed than anything. While I am still awaiting this email, I look through reviews and read nightmare stories. I called both airlines and my reservations are intact for my trip which is a plus but I will panic my whole trip until I arrive home because I don't know if anything will go wrong in the meantime. This is not the way I wanted to spend my hard earned money and trip to see my sister since we live 3,000 miles away. Not only are you messing with peoples money and ruining your reputation - but you are adding stress to consumers that is completely uncalled for. I was on the phones last night for 3 hours with airlines. I will be escalating the issue until I am refunded money for my unguaranteed seat choice and will think twice about using a third part vendor ever again.