Thumbnail of user mariar2696

maria r.

Contributor Level

Total Points
82

1 Review by maria

FTD
  • FTD

2/9/23
Verified purchase

I ordered based on a beautiful photo on the website of a flower-filled basket. My friend received a basket with very few, and very unhealthy, flowers. I am embarrassed! Immediately called FTD and was told a replacement would be sent. Three hours later and I have not heard. Visiting hours at the funeral home are over now. Called FTD and they had no info but told me not to worry - tomorrow flowers should arrive.
Rather than connect me with a manager, I was put on hold. Twenty minutes later no one has answered. Last time I will order from FTD

Thumbnail of user hurg
Sidney B. – FTD Rep

Let's look into that for you Maria. Can you send an email to communitymanager@ftd.com with your order number so we can reach out about this?

maria Has Earned 2 Votes

Maria R.'s review of FTD earned 2 Very Helpful votes

maria hasn’t received any thanks yous.

maria doesn’t have any fans yet.

maria isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user toy4wd407
X g. reviewed FTD
4/16/24

First time using them and probably the last. Support is horrible, they don't listen, argue and a...

Thumbnail of user chrisn1302
Chris N. reviewed FTD
3/8/24

I send flowers to my wife all the time and I've had enough with FTD.com constantly disappointing...