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Buying birthday gift!
Alwys find the items I am looking for to complete my collections.
Item I wanted was availble
Condition and price
The dress I purchased was beautiful and exactly as pictured. The quality was even better than pictured. The size 6 runs on the smaller side but the bride lost weight so it did not make a difference. Notwithstanding the quality of the dress, I have to say that Elia, the representative I dealt with, was the most professional, helpful, accommodating, courteous, outstanding customer's service representative I have ever dealt with. She went out of her way in more ways than I could have expected to ensure that the order was correct and that it was shipped in a timely fashion. I recommend using and will use Gem Grace again due to their professionalservice and exceptional quality. Thank you!
Tip for consumers:
Items run small for the US market and are based on smaller frames. The dresses are beautiful and made to order so it is best to take the time to measure your self and send rather than choosing your normal US size.
A wonderful company to work with!
Products used:
Dress
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My overnight order was not delivered in that time frame. However, fashionphile understood that...
Hello Marie, thank you so much for rating us five stars. We treat each order carefully. We try our best to make the dress fit you perfectly, including size or style. If you have special ideas for your dress then GemGrace is a good choice for you. Thank you for sharing us your shopping experience from GemGrace!