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Marie R.

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1 Review by Marie

U.S. Bank

  • U.S. Bank

“Worst Bank Ever with the most horribly trained customer service agents”
4/18/22

I just got off the phone with US Bank, the worst ever.
I asked the Customer Service rep to transfer me to a supervisor and she hung up w/o transferring me.
Unbelievable. They are taking the bill payments out of the wrong accts and they will not change it.
3 months now and every month they do it, I can't stand their on-line banking site. Worst ever, you can't find anything, you can't change anything and even the customer service reps can't find anything. I will start closing accts today.

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