I ordered shoes whilst staying in Canada for a month. Ordered 27th May they were not shipped until 3rd June. They were told the date I was leaving Canada for UK 13th June. Tracking showed delivery to Halifax on 12th. On 12th that changed to15th, when I was no longer there. Had to ask hotel to forward them to me still not received shoes today is 20th July. So it looks as though they are missing. Cost of additional posting to UK $C49 shoes cost $C200. The reason I ordered them was because they had narrow fit which are not available in UK. So I have spent $C250 dollars and the shoes still not arrived. I cannot claim from them because only the shipper can claim and the claim forms do not allow anyone out of America to complete a form for either US or Canada. The time from MA to Halifax NS was ridiculous.