Marie W.

Easy, convenient returns. The online retailer also has such a great variety of pieces from various designers. The retailer also frequently has special deals and markdowns.

I will echo what everyone has said about buying from cynthiarowley.com. DO NOT BUY FROM THIS WEBSITE. Their customer service is the worst customer service of any online retailer. I purchased an item from their website and decided to return it 4 days after the order was delivered. I tried to return it on the website, but the website said that I was out of the return window. (This is inconsistent with the return policy on the shipment invoice which gives customers 7 days to return from the order being delivered.) I emailed their returns email (they don't have a customer service phone number) within the 7 day window and have since sent 4 additional emails. It has been 2 weeks, and I have not heard anything back.

If you would like to purchase a Cynthia Rowley item, I would strongly suggest not purchasing directly from them. (The same items are also available at Nieman Marcus.) I wish I would have seen these reviews prior to purchasing from their website.