- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I have been generally happy with my products over the years. However, customer service has always been horrible. Most recently, I can not purchase one of my saved projects. What is infuriating is that I can not get in touch with customer support AT ALL. The phone support hangs up before anyone helps me, the live chat is only capable of sending self help, which is not working. So frustrating, time to find another place to manage photo memories.
Tip for consumers:
Products have been good in the past. Service is terrible!
Products used:
I am trying to purchase products, this time I am unable to access my saved projects on their site. I feel they are holding my photos captive!
Marilyn hasn’t received any votes.
Marilyn hasn’t received any thanks yous.
Marilyn doesn’t have any fans yet.
Marilyn isn’t following anybody yet.
Empty.
What a rip off. Ordered cards with a MD shipping address. They shipped to VT. They confirmed the...
Ordered 10 days ago and still waitng for 1 PHOTO Book! When it was Costco it would come in 3-5 days.
