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Their software sent my refund to a closed account and it ended up costing me 1/4 of my total return then they chat back via message that i did something wrong and sent it to.the old account?! Zero accountability and I'm filing complaints with the attorney General DO NOT USE FREE TAX USA THEY TAKE YOUR MONEY BECAUSE OF THEIR FLAWED SOFTWARE THEN BLAME IT ON YOU! BUYER BEWARE PAY WHAT TURBO TAX CHARGES AT LEAST YOU WONT GET RIPPED OFF LIKE I DID!
Tip for consumers:
Buyer beware they will not refund you !!
Products used:
Free file
Mario L.'s review of FreeTaxUSA earned 7 Very Helpful votes
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Hello Mario, we are truly sorry for the frustration you are experiencing. Our Customer Support team has received your messages and will continue to correspond with you through your secure account. We are committed to helping you resolve this issue.