I have read many negative reviews about people blaming Movie Star Planet for their accounts being compromised. I wrote a review back in 2016 when my sons account was hacked. Movie Star Planet resolved my issue. Please be aware that another kid offered him free VIP for a month. They asked for his password, then took over the account. All I had to do was email Movie Star Planet and let them know what occurred. They ask for the user name and the receipt where you paid for the month. After its verified, the person that stole your account is locked out and your account is recovered. Please understand that this can happen on any website these days if you give any of your personal information out. Parents need to know that the actions are all voluntary. You can offer free gifts from one user to another. Also give your earned money to other users and so forth. You have the option to block people and decide who is on your friends list. Once you give stuff away, there is no way to recover what is gifted. Therefore, parents should monitor their online use and speak to their children on the dos and donts. This website is great and my son still uses it to this day. Thanks for an awesome website Movie Star Planet!