Marissa S.

Was trying to stay at a hotel room the same night I booked. This "website" actually showed up through google and seemed legit. Entered my card info, received a confirmation email. This seemed sketchy, as I did not receive a confirmation email from the actual hotel I was staying at, but rather from this website. Did not really think much of it. Show up at the hotel, reservation never made. I was furious. Spent an hour on the phone on hold until I actually got connected to someone in a foreign country call center. Was put on hold and when she returned she said she had called the hotel and the hotel said there were no more rooms. I wanted to go back into the lobby and ask the man if he did indeed receive a call from them, but I didn't. She said I would receive my refund in 3-5 business days. Now I'm terrified to even call my bank to see how much money they actually took out and if they took any more out. Definitely getting a new card after this please stay away.