Honestly, the product I got was really great. I saw that there were lots of bad reviews so I was worried at first but thankfully that wasn't the case. It took a while to ship so I emailed them, and they provided me with tracking information that apparently they only just now are able to do lol. Eventually the product did come though it did take about 3 weeks. It seems that they're getting their stuff together though so I wouldnt say they're as bad as people make it.