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Our Agent, Steve Saltz, was absolutely amazing, communicated well, and really worked for us.
BUT - the underwriting, the processing, the length of time, the conditions, the whole process took FAR too long, the fees kept going up and up, and it seemed like management and underwriting did everything they could to jack up the prices, extend closing for more fees, and it was frustrating and disgusting what AAG does to its potential clients. They are lucky to have Steve to communicate and work on our behalf. My loan took 4 months, but my friend who started at the same time took NINE MONTHS AND $30,000 MORE IN FEES DUE TO PROCESSING DROPPING THE BALL.
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My mom had 2 reverse mortgages with AAG. The decision was the right one at the time but she did...
The agent (Mark) was terrific but the entitle process was absurdly lengthy (6+ weeks). Otherwise,...
Thank you for the review. We apologize that you didn’t have a great experience; we’d love to take the opportunity to try to improve. If there is anything we can do, please give our CARES team a call at 866-219-7753.