Mark D.

Cleartrip offer Ct flex or flexible ticket and refund policy but it's a headache because: 1- insurance by third party company Digit, 2- Don't work for foreigners,3- Refund takes 15 working days or even more, 4- poor customer service and bad policy.
I bought two ticket CT flex and changed the date, I paid full for new ticket and I asked Cleartrip for refund. Refund is necessary to contact Digit, a third party company and its very annoying because I bought from Cleartrip they should refund and not another company. So, Godigit asked Indian ID and Indian Bank account to refund, I say that we we are foreigners and got a ticket from travel agent so can just return him and we pick up the money. By their policy is not allowing, only for ticket holders and Cleartrip don't take any responsibility. Such Scammers selling thing that we cannot get refund. Avoid to buy any CT Flex from them,

I bought last week German pencils for 650 rupees, it never arrived, no one answer the phone and reply emails. I going to consult a lawyer of my company and I hope these online store close forever