I placed a stagelight order of more than 60 lamps.
We relamped the fixtures, after an hour 1 lamp failed. I called a week later and explained my issue. They asked for my invoice number, I was driving so this was impossible. They asked for my name, she found it. I asked her if I had to send back the defective one. She told me no worries " I will get one out the door today"!, I normally do not write a review, but this is the exception. I told her this was the typical reply I would get from my normal stage supplier. As promised, 3 days later I had the replacement and delivered it to my customer. Totally happy. They have my business. NOW THAT'S SERVICE!