Mark F.

Beware of this company! Amerigas charred me $217.00 to come out and look at the tanks and did absolutely nothing. Then they charged me $139.00 to remove their tanks. Amergas also will not credit me for the 30% of propane they took when tanks were removed. Been waiting for 5 months for credit but they bill me each month with a late charge. $400.00 plus billed and not one gallon of propane received. Pricing is crazy. Amerigas wanted $4.60 a gallon for my garage, my new service charged me $2.45 a gallon.

Evolve is not for the home owner it is all set up for the renter so beware home owners. I have been with Evolve for a few years and in the beginning it was great, the renters were great, customer service was great. That is no longer the case, the past couple years have been a nightmare. You can not depend on the services they recommend. The cleaning service suggested in their network can not be trusted. I have had guests arrive to my house that was not cleaned from the previous guests. On one occasion the guests just trashed the entire house and had a dog. The cleaning people walked in walked out and said they no longer wished to provide service. Guest have also left reviews mentioning the cleanliness. I have dealt with many different people in customer service and they all the same, "we are very sorry to hear about your problem that very rarely ever happens" They do not support your rules you put in the listing, pets especially. Damage claim process is a nightmare. The now upgraded $5000.00 from $3000.00 per claim is a joke. Very short time to report any damage so if you are away from your property and can not get there in time your loss. Had an unhallowed dog a guest brought that caused massive damage. Chewed couch, bar, kitchen chairs and cupboards, When I filed a claim Evolved responded that it was normal wear and tear, even though I provided detailed chewed teeth marks. It was a fight to get to get a claim and still have damage. Background check is little or nothing. If referred to by another rental service no background check provided at all. I did a phone number search and found out a guest from Las Vegas was in the porn business. When I brought this to Evolves attention put me on notice for bringing up porn to them. However they allowed this person or persons to rent my home. Not to sure if my house is in the movies, not my genre. I have more but hopefully you get what I am saying. Evolves is all about the money, (the renter) not the home owner.