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My fault, but I received a notice from GILT this they wanted my business back and offered me a $25 credit for doing so.
I found some cow skin kidney pillows on their site - $222 value on sale for 50%+ off for $99 "Natural Group Pack of 2 Torino Madrid Pillow". With my $25 credit, only $74.
I should have done my research, because when I Googled the products, they show up all over the internet for $29-$39 as an every day price. NO ONE has these pillows ever retailing for anything near $222!
This is nothing more than complete misrepresentation by GILT and I honestly believe there are Federal laws against this type of behavior. Word of caution - check the product elsewhere online before hitting the 'buy now' button on GILT.
I ordered a small martini table from GILT after they sent me a $35 credit to earn my business. The table was listed on their site at an MSRP of $170 and they were selling it "55% off" for $79.99. Considering similar tables at RHardware are $400-$500, I felt like this was pretty good buy.
It arrived a few days later in a small box and required 4 screws to assembly it and was light as a feather (by contrast the RHardware ones are welded steel and weigh about 10-15 pounds). The package only had 3 of the 4 screws I needed, and 2 of those were stripped. Complete piece of junk.
To add insult to injury, the table had a tag on it, so I went to the website and there is the table. Everyday MSRP of $80.00 and on sale for $68.00. https://www.jamesdar.com/product-page/camden-side-table
I might add, this this table is not really even worth the $80 (or $68) that the vendor has it listed for. At best, this should be a $15 item at your local WalMart.
For GILT to advertise the product as a $170 product is nothing short of misrepresentation and FRAUD.
Customer service has yet to contact me after two emails and two phone calls.
Do not buy from this company - they are a compete rip off.
UPDATE: GILT Customer service just called me back and they are going to allow me to return this item for a complete refund (the item was not returnable). I have updated their Customer Service to 5*, but still am upset that they misrepresented the product.
Tip for consumers:
Complete misrepresentation of the product, but willing to take back a non-returnable product.
Products used:
None - piece of junk
Mark H.'s review of Gilt earned 3 Very Helpful votes
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