Mark I.

Similarly to other victims of these fraudsters (there's no other way to
Describe them polite and accurately), this is what happened:

1. Bought a ticket (£73.58).
2. Requested an update on its dispatch.
3. Reply saying it would be dispatched around 72 hours prior to the concert (dispatch that never happened)
4. The day before the event I emailed them again and got a reply saying they were looking into it.
5. Day of the concert: No ticket, no concert, no refund
6. Emailed them once again and got a reply saying it had been escalated to a supervisor.
7. Asked for an update on this.
8. As of now (more than 3 weeks after the no-concert):
No ticket, no concert, no refund and no communication.

Should anyone be (or have been) in the same situation, could you please advise on how to report this to have them put in a blacklist and prevent them from further delinquency?