Mark J.

I had my kitchen countertops resurfaced by Imagistone and they spray this plastic looking coating over your existing countertops. I am not happy with the finished product. It has a grainy texture to it and is very difficult to clean juice stains out. Wish I would have had Formica installed from Home Depot or Lowe's. Would have had many more colors to choose from and it would not have the grainy texture that Imagistone resurfacing has.

Ordered a filter for my spa and it took exactly one month before I received it. I kept calling and speaking to a rep named John and he kept putting me off. Finally I received it. Wished I had bought on Ebay where I could rate the seller.

I went to Check Into Cash to cash a money order that was made out to me. The signs posted on the wall said their fee would be 5% for a cashier's check and was the maximum fee allowed for all other type of checks cashed. After I cashed the money order, the manager, Nikki Barnes, took out 8% instead of 5% and handed me the difference.

I told her this was too much as the sign said 5% was the amount for cashier's checks and was the most for any type of checks cashed. She came over and looked at the sign and said it does not say specifically money orders so they can charge whatever they want to.

I told her this was a bait-and-switch and wanted my money order back and I would give her back the money. She refused to do this. I told her I was going to complain to the corporate office.

As I was leaving and walked outside, another employee came out the door and said they forgot to have me sign the back of the money order and asked me to do this. I refused as they had just ripped me off. Nikki came out and asked me to come back inside. I walked back in and she told me I had to sign the money order. Again I refused.

Nikki Barnes called her manager at Check Into Cash and her manager told her to give me my money order back if I would return the money she had just shorted me. I did this and walked out with my money order. Nikki just reversed the transaction after telling me she could not do this.

I took the money order to Wells Fargo and they cashed it for free with no hassle. I would advise everyone against cashing your checks at Check Into Cash as I am sure they are breaking the law by posting one fee and then charging a higher fee. They are violating the federal law of the Deceptive Trade Practice Act. A rip-off operation for sure!