Mark M.

I placed an order two days ago for diapers and wipes. I arrived today just as they said it would however the wipes were missing. I wrote customer service and got a reply from Lianne A. Within an hour apologizing for the missing item and insuring me it would be replaced, two minutes later I received a new confirmation and tracking number! Yes it sucks being a single dad and having to run out for wipes at 7pm, but the resposnse time and care was above and beyond! We all make mistakes, will definatly be a repeat customer.