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Mark M.

Lubbock, Texas

Contributor Level

Total Points
162

2 Reviews by Mark

  • MyCleanPC

9/10/23

Was never able to activate software after I paid.
Tech support agent Marvin Villarin refused my repeated refund request. NEVER USED THE SOFTWARE, BECAUSE I WASN'T ABLE TO ACTIVATE IT.

Tip for consumers:
BEWARE...there is no refund policy...even if you can't use the software.

Products used:
I purchased My Clean PC software but did not use it as I was unable to activate it.

Service
Value
Returns
Quality
  • Overton's

5/18/22

BEWARE!
Ordered several pontoon furniture pieces.
Still missing two pieces.

Tried using the online chat. That didn't work.
Finally got through to a breathing person who looked into my order. The two items missing were never shipped. She said it'd be 2-3 more weeks before I get those.
Customer service wasn't concerned in the slightest about the issue. "I'll get them when I get them".

No tracking number provided when I ordered. No mention of partial order shipping.

Tip for consumers:
Poor customer service. Lack of concern about a non-shipped order.

Products used:
None, yet. Haven't received it all yet.

Service
Value
Shipping

Mark Has Earned 2 Votes

Mark M.'s review of Overton's earned a Very Helpful vote

Mark M.'s review of MyCleanPC earned a Very Helpful vote

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