After my first 3 pairs of shoes were generally great (about 5 years ago), I decided to order a 4th pair and a boot. That was over a year ago now...after many "shipping next week" promises via email with Undandy, I decided to cancel. 2 months later still no refund and emails are now being ignored. I also notice that they have turned off comments on all social media accounts preventing people from warning others as they continue to advertise/sell. Criminals.