Mark R.

I bought a computer from their Amazon store that was supposedly refurbished. When I decided to finally add the second hard drive a couple of months later, I opened it up to find that all the parts required for doing so were missing, and that the interior was covered with dust and debris, indicating that they never reconditioned it, or checked it at all. They had to either keep the parts themselves, or never checked to see if they were there to begin with. I tried dealing with CS to get a refund, but they claimed that they didn't have to give me my money back because the guarantee had elapsed, something that only applies if they had actually sold me a machine with all of it's parts included. And as if that weren't enough, a search of the BBB's website listed complaints saying that the positive reviews they have revived were due to them giving gift cards to those who would write one. As far as I can tell they are scammers, and I wouldn't recommend buying anything from them at all, especially a "refurbished" computer.