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Mark R.

Contributor Level

Total Points
85

1 Review by Mark

  • ShoeMall

12/7/22

#Shoemall.com, all I can say is this company sucks! As a First time customer, I Placed an order only to receive the wrong shoes. Took me over 30 min to get customer service on the phone. Transferred to a manager where I was told I would not be charged a return fee. Well they lied, even though it was notated on the account. I called back, When I spoke to the supervisor after waiting 30 min, Linda said she would refund the shipping fee...hm the fee that was already supposed to have been refunded with the original refund. All I can say is DO NOT purchase from this company...CROOKS!
Social media destroy this company!

Tip for consumers:
Bait and switch,. Not trustworthy to follow through with promises stated and documented on account. Do not purchase from this company.

Products used:
Shoes

Service
Value
Shipping
Returns
Quality

Mark Has Earned 5 Votes

Mark R.'s review of ShoeMall earned 5 Very Helpful votes

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