Mark T.

Jim was fantastic. He gave me clear and knowledgeable advice on pump and tank selection, installation strategy, and the adjustments I would need to make for my specific application. Add to that the fact that the price, delivered to the opposite coast, was still cheaper than anything I could find locally, and this was a total no brainer. I also know that if I run into problems during the installation, Jim is just a phone call away.

As already noted, Jim was incredibly helpful and knowledgeable.

I purchased a used book from worldofbooks via abebooks. The listing said "The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting." (This appears to be the standard text they offer, regardless of the book's actual condition, since I have seen it in other critical reviews on this site.) When the book arrived, I found that it had extensive highlighting throughout the book as well as some handwritten notes in the margins. When I requested a refund, they asked me to send photos documenting the problems, which I did. Next, they offered to refund me 40% of the purchase price (for a book I did not want, given its condition.) I decided that I had wasted enough time already, but I was determined to write this review to warn others. The bottom line: this company misrepresents the condition of the books it sells, so don't trust what you read in their listings. If you do order from them and the book is unsatisfactory, you can expect that they will drag things out as long as possible, hoping that you will give up, and then they will offer you some token refund (which incidentally violates the policy stated on abebooks' site assuring buyers that they can return a misrepresented book for a full refund.) My conclusion: avoid this bookseller at all costs.