After nearly a month my PC still hasn't shipped back to me even though I received an email Friday (I write this Monday evening) stating service was complete. Calls aren't returned. The original PC CPU cooler was not installed well (almost no thermal paste). The motherboard became faulty so I'm paying the shipping to them and back which would not be so terrible if they would simply have a sense of urgency about returning a very expensive computer. I've built several and never had issues and bought soley due to the GPU shortage at the time... never again.
Hey sorry about the issues you have had. We have chatted together to come up with a solution. If you feel we have taken care of you, we would love to hear an updated review from you!
Mary Greco
Customer Service Manager