Mark W.

First of all Pioneerminisplits.com was great to do business with. Fast shipping and the install kits were great.The tech support person (Louis) that helped me was also very good.
But you need to know Pioneer 3 zone has issues in the design I only learned about after I installed it. Not impressed with the 250 watts of power usage when in standby. All minisplits use allot of power in standby but 250 watts is unbelievable. You wont find any reference to this on the specs provided, so do your research before you buy. Unit is much louder than the competition, but still much quieter than the old conventional I replaced. Even with these issues I am satisfied I with my investment and my family is finally comfortable in the whole house.