I purchased a tire from them at the end of July 2021 (Metzler 888) "26" the tire came with bands or thin line of rubber across the width of the tire from the manufacturer after about a couple hundred miles my buddy's noticed that I had 2 knots on both sides of one of the bands or seem lines of the tire right at the seem. I Informed 2 Wheel via email they responded right back sent pictures thought it would be a hassle free replacement other then me having to spend another 100.00 for tire service! But that's where it went bad, after reading their reviews I now realize I'm just another sucker! I'm advising you to not be like me, they're many companies on line to do business with I have 2 bikes so I've done a ton of business over the years with bike related merchandise 99 percent A1 merchants, then you get one like 2wheel.com.