I am trying to return a couple of bras. And, even though the policy is that you can return for a refund, that is actually not my case. Wingslove wants me to give the bras to a friend. Wingslove does not want me to return them and will not refund my money. Wingslove only wants to send me a larger size, even though the bras do not come in a larger size. This has been totally frustrating for me, and I just wanted people to know to beware before you buy directly from Wingslove. From now on I will purchase the bras from Amazon, who has NEVER refused a return and refund on any items I have purchased from them.
Refund policy of Wingslove from their website.
Refunds Procedure
On receipt of the returned goods, every effort will be made to ensure a prompt refund. Returns are processed within 24h, but usually a lot quicker.
A confirmation email will be sent once your return has been processed and the refund has been credited to your original payment method. Please note, refunds will be credited only to the original credit card that was used.
Wingslove reserves the right to refuse the return/exchange of any merchandise that does not meet our return condition requirements.
Dear Martha,
Thank you for your feedback on our service. We want to try to help you solve your problem.
If you can, please tell us(business@wingslove.com) the order.
Best regards;
Holly