Thumbnail of user marthar1125

martha r.

Contributor Level

Total Points
80

1 Review by martha

  • Epson America

6/28/23

Costs a lot just to replace the ink pad. So many hoops to jump through just to even get the part replaced and then to have the counter inside reset costs even more money than the part itself. Have to read off the serial number to support just to verify if they will assist or not. Even then they refer a printer repair place that does not even have an office anymore. Clearly an incompetent company who only wants your money.

Tip for consumers:
Costs a lot just to replace the ink pad. So many hoops to jump through just to even get the part replaced and then to have the counter inside reset costs even more money than the part itself. Have to read off the serial number to support just to verify if they will assist or not. Even then they refer a printer repair place that does not even have an office anymore. Clearly an incompetent company who only wants your money.

Products used:
Epson XP 440

Service
Value
Shipping
Returns
Quality

martha hasn’t received any votes.

martha hasn’t received any thanks yous.

martha doesn’t have any fans yet.

martha isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user briana1727
2/2/24

I bought an Epson lable printer -ColorWorks C7500G-for $8500 a year ago. The printer was always...

Thumbnail of user jo342
1/19/24

I reached out to Epson on Tuesday with a printer spooler issue. After troubleshooting the problem...