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Martha S.

Florida, United States

Contributor Level

Total Points
164

2 Reviews by Martha

  • Alo Yoga

1/22/24

Title: Extremely Disappointed with Alo Yoga's Poor Quality and Unresponsive Customer Service

I recently purchased a top from Alo Yoga, and I am utterly disappointed with the quality and the brand's inability to address a simple issue. Despite following the care instructions diligently, the sweat stains under the arms refuse to budge, leaving me embarrassed and frustrated.

First and foremost, the fact that a supposedly high-end brand like Alo Yoga produces clothing that cannot withstand basic wear and tear is unacceptable. As a customer, I expect the products I purchase to be of superior quality, especially when paying a premium price. However, this top has proven to be nothing more than a disappointment.
It is disheartening to see a brand that claims to prioritize customer satisfaction fail to address a legitimate concern. The lack of response only adds insult to injury and shows a complete disregard for their customers' experiences.

I find it incredibly frustrating that Alo Yoga seems to be more focused on marketing and promoting their products rather than ensuring their customers' satisfaction. It is evident that they prioritize profit over quality and customer care.

In conclusion, my experience with Alo Yoga has been nothing short of a disappointment. The poor quality of their clothing, coupled with their unresponsive customer service, has left me feeling frustrated and let down. I would strongly advise against purchasing from this brand, as they do not live up to their claims of providing high-quality activewear.

Service
Value
Shipping
Returns
Quality
  • Neiman Marcus

6/19/21
Verified purchase

The worst customer service ever! I spent one hour chatting with two different persons trying to return a gift my husband bought for me and there wasn't any solution but to call and 800 number and explain all over again!
A waste of money ( the gift) and a waste of time!

Products used:
None

Service
Returns

Martha Has Earned 4 Votes

Martha S.'s review of Neiman Marcus earned 3 Very Helpful votes

Martha S.'s review of Alo Yoga earned a Very Helpful vote

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