Mary A.

Don't get a merchant acct with this company if you value your hard earned money!
I have a merchant acct with ACCPC for 3 months now. I noticed that they stopped depositing my settlements and also drafted $5000 from our checking acct. I have been trying to get in touch with anybody at that company and was finally able to speak briefly with a man called "Mike" who is supposed to be the co-owner of the company and the risk manager for the Dallas office.
He was more than rude on our brief conversation but gave me an email of a person which I should send all the tracking details for all the customers that had bought the product we sell and also proof of the ingredients for the product itself. I did email both requirements on the same day and haven't heard from them ever since. I do speak 2-3 times to a very nice receptionist named Wendy and she always says that Mike isn't available or not at the office at that time.
It has been over 3 months nos and I haven't been able to communicate with them to resolve this issue at all.
They have $13,145.00 of our hard earned money and they haven't sent me a letter notifying us of the issue at hand at all.
I'm in the process of hiring an attorney to represent us and file a complaint and case on the proper court. This is definitely a shady company that has not regards for their customers and obviously wants to keep your hard earned money. I'll be writing as many complaints as this one to every website that caters to this type of ordeal and will also send a complaint letter to the Dallas attorney general and any other entity that regulates or deals with this company. I will for sure send a letter to authorized.net and will also contact other complainers that I have found to collectively raise our voices against this shady company.

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