I ordered from Park Seed for the first time this year. I received duplicate orders and my credit card was charged twice. I called customer service 4 times over 6 weeks, each time I was told they would refund me in a variety of times (7-10 days, 5-7 days, etc) but they never did. I finally contacted Better Business Bureau, uploaded my evidence, including the call log, and received credit within a week. I'll never order from them again.