Ordered stuff from them since May and I still don't get a refund. FedEx failed to ship my stuff per contacting Birthday Express they promised to ship my stuff again by June 22 and they did not re -delivered my items eventhough I contacted them many times letting them know hiw FedEx had fail to deliver. More than 7-10 business days later and still no refund, no birthday supplies, and no help from a give $#*! company that has lied to me all along.