I do apologize to parksleepfly. It wasn't their fault my reservation was screwed up. It was Loews Hotel O'Hare. They entered the information wrong. I found out today when I called the hotel today. The guy I talked to explained how this works. When he said the hotel manually enters the information from parksleepfly I knew it was the hotel's fault. I'm going to cancel this reservation with Loews Hotel. If I hadn't called yesterday I wouldn't have known I had no reservation for nov 7 until I would have tried checking in.