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I put a deposit down on a puppy then a couple weeks later that I received an email and a voicemail from Good Dog saying that the breeder was no longer recognized by them. However, they don't disclose information of why they don't represent a breeder anymore. They gave me the option of continuing the purchase of the puppy on my own as a private sale between me and the breeder, or my deposit could be transferred to another breeder. I elected to continue working with a Breeder because I had already chosen a puppy, the breeder sent me pictures and video of the puppy, so I was already emotionally attached. I will say that when I spoke with Madi from Good Dog, she was very helpful and letting me know that the breeder had received a $200 deposit and then I can continue the purchase of my puppy. Madi was very professional, gave good information, and very kind.
I thought it was a good dependable way to find breeders, but it turns out that good dog is not dependable. It’s a parent that good dog takes your money, not give it to broader after charging your credit card, and when they decide not to work with a breeder they totally ignore you. I am extremely upset at the multiple times I’ve tried to contact the dog and they will not respond to me. That’s bad business! STILL HOPING that good dog doesn’t the right thing and refund full amount, $221.00, back to my credit card.
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Hi Mary,
Thank you for reaching out! We’re glad that a member of our Care team was able to connect with you to resolve this issue and clarify that your deposit was successfully paid, so if you’d like to continue working with the breeder, you’re all set to do so outside of our platform.
Please do not hesitate to reach out to us if there’s anything else we can do to support you!
Warmly,
The Good Dog Team